Successful Business Series

COMMUNICATION
How important is communication when building a successful business?
Good communication enables you to better handle challenging situations and to make effective presentations. It enables you to build good rapport with people you work with. And that’s just the beginning.

The 3 C’s of communication
To develop good communication skills, start by being:

• Clear
• Concise
• Courteous

Clear
Use words that clearly convey the message you want to get across. Focus on the issue or the problem you want to solve.

Concise
Know how to frame the discussion, keep it short and to the point. Remember, time is of the essence.

Courteous
Be assertive but polite. Be respectful and LISTEN. Good manners can open many “doors” to opportunities.
Poor communication skills and bad manners can cost you and your organization.

Effective Communication Skills
To succeed in any job it’s essential to have effective communication skills. It will give you the extra business edge you need.
And just like any other skill, communication can be learned by following few simple rules.
Mastering the 3 C’s of communication is a great first step toward success.

Mariana Fieraru

Mariana Fieraru, an Eastern European transplant, fell in love with her new home shortly after landing in New York. She "discovered" pizza! Years later she still loves pizza. And so do her two feathered-kids, Sunny and Flipper

Mariana worked on both, the east and the west coast.
Big or small, each project she worked on helped define the importance of gaining and sustaining a competitive edge in an increasingly complex business environment.

Business know-how, love of teaching and writing – all combined in 2006 to form OBI.
Its mission: to make learning fun! And easy.

Through its training, consulting, and publications OBI builds bridges of knowledge to take you from where you are to
where you want to go. Using a mix of serious, informal, analytical, and optimistic approach, OBI truly makes learning fun.

Learn More